Frequently Asked Questions

beje FAQ — Answers to all your
questions

From opening an account to bonuses, deposits and withdrawals, games, and security — detailed answers to everything, all on one page.

Welcome to beje. This FAQ page has been created to provide easy, reliable, and detailed answers to the most common questions from players in Bangladesh. Account registration, depositing with bKash or Nagad, cricket betting, slot games, bonus terms — all of it is covered here. If you do not find the answer to your question, reach out to our 24/7 live chat support.

Account and Registration

To create an account at beje, you need an active mobile number, an email address, and a strong password. You will also need to provide your full name and date of birth during registration. Please note that beje is only for those aged 21 and above — so register with accurate information.

No, each person may only hold one beje account. Creating multiple accounts goes against our rules and may result in account suspension. This rule is strictly enforced to prevent bonus abuse.

Click the "Forgot your password?" option on the login page. A verification code will be sent to your registered email or mobile number. Use the code to set a new password. If you have trouble, contact our live chat support for help.

beje may verify your identity when processing large withdrawals or for security purposes. In such cases, you may need to submit a photo of your National ID (NID) or passport. This is an important step to ensure the security of your account.

Absolutely. beje is a mobile-first platform. You can easily log in and play all games by opening beje.cam in any Android or iOS browser. No separate app installation is needed — you get the full experience right in your mobile browser.

Deposits and Withdrawals

Deposits via bKash are usually instant. Once the payment is confirmed, funds are added to your beje wallet within a few minutes. The minimum deposit amount is ৳100. If there is a delay due to network issues, let us know via live chat.

To deposit with Nagad, go to beje's payment page, select Nagad, and send money from your account to the designated number. Save the transaction reference number. The minimum deposit is ৳100, and your wallet is updated instantly upon success.

Withdrawals from beje are generally completed within 1 hour. This applies to all methods — bKash, Nagad, or Rocket. The minimum withdrawal amount is ৳1,000. If there are any complications with identity verification, it may take a little longer.

beje does not charge any transaction fees on its own. However, bKash, Nagad, or Rocket may apply their own service charges at rates set by each mobile banking operator. Check the relevant service app for the latest charge information.

Yes, Rocket (Dutch-Bangla Bank Mobile Banking) is fully supported. Just like bKash and Nagad, the minimum deposit is ৳100 and the minimum withdrawal is ৳1,000. Withdrawals are completed within 1 hour.

If a deposit is unsuccessful for any reason and money has been deducted from your mobile banking account, please contact our live chat support with the transaction ID. We will verify the matter promptly and resolve the issue.

Games and How to Play

To bet on BPL or any cricket match, go to the cricket section at beje. Select a match, choose your market (match winner, toss, top batter, etc.), enter your bet amount, and confirm. Live betting is also available during the match.

In slot games, the outcome of each spin is determined by an RNG (Random Number Generator), which is completely unbiased. RTP (Return to Player) refers to the percentage of total bets a game returns as winnings over the long term — it is a theoretical average, not a guaranteed return for every session. Volatility or Variance refers to how frequently a game pays out.

Yes. beje's live casino section features games from top providers like Evolution Gaming and Ezugi, where real dealers based in actual studios run the tables via video streaming. A variety of live games are available including Baccarat, Roulette, and Blackjack.

Aviator (made by Spribe) is a crash game. A plane takes off and the multiplier keeps rising. You need to cash out before the plane crashes. If you do not cash out in time, you lose your bet. It is a fast-paced, skill-dependent game.

beje is fully mobile-optimized. Slots, live casino, and sports betting all run smoothly on any modern Android or iOS device using Chrome or Safari. For the best experience, use a stable mobile data or Wi-Fi connection.

Bonuses and Promotions

On your first deposit at beje, you will receive a 150% bonus of up to ৳5,000. That means depositing ৳3,333 gets you a ৳5,000 bonus. The bonus is added to your account automatically. To withdraw the bonus, you must meet the wagering requirement (10x).

Say you received a ৳2,000 bonus. A 10x wagering requirement means you need to place a total of ৳20,000 (2,000 × 10) in bets before the bonus becomes eligible for withdrawal. This is the combined total of bets placed across all games — not in a single bet. Compared to the market, this is a relatively easy condition to meet.

beje's VIP program has four tiers — Bronze, Silver, Gold, and Platinum. You can reach higher tiers by playing regularly and staying active on the platform. The weekly cashback rate increases with each tier.

Weekly cashback rates by VIP tier: Bronze — up to 0.2%, Silver — up to 0.5%, Gold — up to 0.8%, and Platinum — up to 1.0%. Cashback is added to your wallet each week and can be withdrawn directly or used for gameplay.

Yes, beje regularly offers limited-time promotions for special occasions — such as Eid ul-Fitr, Eid ul-Adha, Pohela Boishakh, and Victory Day. Check the promotions page regularly or ask via live chat to stay informed about these offers.

Security and Responsible Gaming

beje uses SSL encryption technology to keep all data secure. Your personal information and payment details are not shared with third parties. We are committed to ensuring fair play as a safe and trustworthy platform.

beje strictly follows a 21+ policy. Only individuals aged 21 and above may open an account and play. Accounts belonging to underage users are permanently closed.

Yes, as part of responsible gaming, beje offers a Self-Exclusion feature. You can request to have your account temporarily or permanently closed for a set period. Contact us via live chat or email to do so.

beje believes responsible gaming is important for everyone. We provide deposit limits, session time reminders, and self-exclusion tools. If you or someone you care about is experiencing signs of addiction, our support team is ready to help.

All games at beje are supplied by licensed software providers — such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and Ezugi. Fair play for these providers' games is ensured through third-party audits. Game outcomes are controlled by RNG.

beje offers live chat support in Bengali 24 hours a day, 7 days a week. Click the live chat button at the bottom of any page to speak with a support agent right away. You can also reach us by email: [email protected]

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